Returns & Refunds
Hassle-free returns and quick refunds for your peace of mind
Return Policy Summary
30 Days
Return window
Free Returns
On all US orders
Full Refund
Within 5-7 days
Easy Process
Online returns
How to Return an Item
Step 1: Initiate Return
Log into your account and go to "Order History" to start the return process.
- Select the items you want to return
- Choose return reason
- Print return label
Step 2: Package Item
Pack the item securely in its original packaging with all accessories.
- Include original tags
- Add all accessories
- Use original box if possible
Step 3: Ship Return
Attach the return label and drop off at any authorized shipping location.
- Keep tracking number
- Get drop-off receipt
- Track your return
Step 4: Get Refund
Receive your refund once we process the returned item at our warehouse.
- Refund to original payment
- 5-7 business days
- Email confirmation sent
Return Conditions & Eligibility
| Item Condition | Return Eligible | Refund Type | Notes |
|---|---|---|---|
| Unopened & Tags Attached | Yes | Full Refund | Within 30 days |
| Opened but Unused | Yes | Full Refund | All accessories included |
| Used but Defective | Conditional | Replacement/Refund | Manufacturer warranty applies |
| Final Sale Items | No | N/A | Marked as final sale |
Refund Information
Refund Methods
- Credit/Debit Card: 5-7 business days
- PayPal: 3-5 business days
- Store Credit: Instant
- Bank Transfer: 7-10 business days
Non-Refundable Items
- Gift cards
- Downloadable software
- Personalized items
- Health & personal care items (opened)
Exchange Policy
Prefer an exchange? We offer free exchanges for size or color within 30 days of purchase.
Exchanges are processed once we receive your return.
Need Help With Returns?
Our support team is ready to assist you with any return-related questions.
Email Support Shipping Info